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To serve the world, you must suit the world.

Do you speak your client’s luxury language?

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Hire Neen to speak at your event and watch her captivate, motivate, and challenge your audience with straight talk strategies and sassy high energy – all packaged in a tiny, stiletto-wearing package.

Whether in a ballroom, boardroom or behind a camera, Neen inspires your audiences to elevate every experience and focus on what matters. She delivers strategies to increase attention for you and your brand, elevate everyday experiences, and build a team of luxury leaders.

We’d be delighted to chat about our offerings to customize something specific for you.

Neen’s Keynote Topics

Attention Pays™ – Elevating Experiences to Accelerate Results

To get the results you want, you need to get the attention of your potential clients. Too often, we see attention as a transaction, or something to trade. The truth is, it’s much more complex than that. When it comes to building connections and long-term loyalty, attention is not a luxury, it’s a necessity

To really get the attention and buy-in of your team and clients, you need to appeal to them on three different levels: personal, professional, and global.

Neen James has designed a professional methodology to make it easier to leverage all three, helping individuals and organizations to be more deliberate about the choices they make and the actions they take.

The result? With the gift of your attention, you’ll see increased profitability, productivity, and accountability within your organization — you’ll develop luxurious, memorable experiences for your clients, gaining their loyalty and advocacy.

You’ll learn:

  • Why we get attention wrong (and how to get it right)
  • The three types of attention and how to master each
  • Strategies to design your environment for elevated attention and focus
  • How to show attention to every client so they understand everyone deserves to be treated with luxury
  • A simple framework to elevate every sales conversation and articulate your value
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Neen sitting at her desk with her laptop and coffee

Luxury Leadership: How to Create Experiences that Exceed Expectations Every Day

As a leader, one of your most important responsibilities is determining how to craft and deliver exceptional experiences that create advocates for your organization to get attention, differentiate your offerings, and grow your business.

All too often, though, it’s the lines of business you’re responsible for—not to mention your top-line and bottom-line goals—that get your time and attention. Yet it’s you, the leader, that sets the standard for experiences throughout the organization, which means it is your leadership that sets the level of those experiences.

Thankfully, there are examples everywhere of unforgettable experiences: the world of luxury. While you may think that your company isn’t a luxury one or that you don’t serve luxury clients, even most luxury brands agree that luxury isn’t about things. Luxury is a mindset where exceeding expectations every day becomes the goal of every experience. When you adopt that same mindset as a leader, you’ll elevate communication, attention, and experiences for your organization that show up not only on the front lines of your business but in your bottom line, as well.

Join leadership strategist and luxury expert Neen James as she shares strategies for leveraging the luxury mindset for your clients and team, all based on her proprietary research. You’ll learn a simple framework to help you develop and implement a Luxury Leadership model, leading you to discover unique opportunities to elevate experiences that transcend mere transactions and exceed expectations at every opportunity.

In this interactive, high-energy session, Neen will empower you to:

  • Cultivate a luxury attention mindset within your teams to enhance every client interaction.

  • Speak the language of clients you want to attract, resonating with their unique perspectives.

  • Articulate the value of your organization with her unique Platinum Positioning framework to enhance all business development conversations.

  • Elevate opportunities that inspire clients to become advocates for your organization

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Neen having a conversation with a client

Folding Time®

You don’t have time to do everything; only time to do what matters! Learn to achieve twice as much in half the time with Folding Time.

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  • “Neen was an absolutely amazing speaker! The value of her content and uplifting presentation style was surpassed only by how excellent it was to work with her both before and after her presentation. Her engagement with the membership throughout the months surrounding her appearance was like nothing I have seen before (and I have done this for 24 years). She really become part of the CHART family, and I really look forward to continuing to work with her as we move to face-to-face meetings as soon as possible.”

    T. Davey – Executive Director CHART

  • "If I could hire Neen every year to speak... I WOULD! Not only did she go the extra mile for me but she made personal connections with our attendees. They feel like they are a first name basis with her."

    North Dakota Department of Commerce

  • "If you are considering hiring Neen as your next keynote speaker, DO IT! She will leave your team fully motivated and ready to put their best foot forward with the meaningful information Neen will share."

    Andavo Travel

  • “Neen was an absolutely amazing speaker! The value of her content and uplifting presentation style was surpassed only by how excellent it was to work with her both before and after her presentation. Her engagement with the membership throughout the months surrounding her appearance was like nothing I have seen before (and I have done this for 24 years). She really become part of the CHART family, and I really look forward to continuing to work with her as we move to face-to-face meetings as soon as possible.”

    T. Davey – Executive Director CHART

  • Neen’s Bio

    Neen James is the author of Folding Time and Attention Pays. She has been named one of the Top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, and Virtuoso Travel among others. Neen has boundless energy, is quick-witted and always offers powerful strategies for prioritizing focus in what matters most — all so you can pay more attention, create more significant moments and increase productivity at work and home. She is the author of Folding Time and Attention Pays.

    Whether presenting in person or virtually, Neen is the kind of speaker who engages, educates, entertains, and delivers real-world solutions that apply to your organization, home, and community. She also provides one-on-one consulting on various leadership topics and loves serving her audiences.

    Download Neen’s short bio or get the longer version.

    Neen’s Bio

    Neen James has been named one of the Top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, Four Seasons, and Virtuoso Travel among others. Neen has boundless energy, is quick-witted, and always offers powerful strategies for prioritizing focus on what matters so you can pay more attention and create more significant moments for your clients and your team. She is the author of Folding Time and Attention Pays™ and her proprietary research into the Luxury Mindset is used by companies around the globe to understand how to attract clients and elevate every experience. Whether presenting in person or virtually, Neen is the kind of speaker who engages, educates, entertains, and delivers real-world solutions that apply to your organization, your home, and your community. She also provides one-on-one consulting on various leadership topics and loves serving her audiences.

    Download Neen’s short bio or get the longer version.

    Audiences

    For over 20 years, Neen has served corporate executives, sales and operations leaders, media companies, associations, financial services, and luxury travel and hospitality audiences.

    How can Neen serve you?

    Executives, Sales and Operations, and Media

    If you’re looking to:

    • Achieve results and build your team

    Neen will share with you how to:

    • Develop systems to overcome distractions, improve focus, and help you prioritize
    • Speak the luxury language of the clients you want to attract to your organization
    • Discover a powerful framework to get your team aligned, focused, and executing faster than ever
    • Learn strategies to deepen relationships and build loyalty

    Hospitality

    If you’re looking to:

    • Grow sales and revenue
    • Craft unique, luxurious experiences for your members and clients
    • Get more done

    If you’re looking to:

    • Implement systems to elevate the guest experience, stand out from your competitors, and increase brand loyalty
    • Build strategies to build brand advocates online and offline
    • Implement everyday luxury actions you can apply personally and professionally

    Associations

    If you’re looking to:

    • Deliver member value
    • Stay focused and get more done

    If you’re looking to:

    • Attract and retain new members and grow your association
    • Provide tools to increase existing member engagement
    • Accelerate member satisfaction through little-used attention focusing techniques
    • Help build better, more loyal relationships with members and vendors

    Entrepreneurs

    If you’re looking to:

    • Grow sales
    • Attract investors 
    • Build your team

    If you’re looking to:

    • Attract new clients and grow your business
    • Provide tools to increase client engagement and make them advocates for your products
    • Accelerate client satisfaction through little-used attention focusing techniques
    • Help build better, more loyal relationships with clients

    Neen’s Clients

    Aaa Mid Atlantic Travel Agency
    Abbott Laboratories
    Abbott Laboratories Credit Union For Employees
    Abbvie
    Agriculture Relations Council
    Aimse – Association Of Investment Management Sales Executives
    American Association Of State Transportation Offices
    Americal Legal Administrators
    American Soybean Association
    Andovo Travel
    Aramark
    Arbonne
    Asae – American Society Association Executives
    Aspire Federal Credit Union
    Associated Luxury Hotels International
    Association Forum
    Association Of Legal Administrators
    Atlific Hotels (Canada)
    Autocare Association
    Autozone

    Berwind

    Cadre
    California Nevada Credit Union League
    Carolinas Credit Union League
    Catholic Health East Hospital
    Center For Business Intelligence
    Ceo Think Tank
    Chart
    Children’s Hospital Of Philadelphia
    Coastline Travel Group
    Cognizant
    Comcast
    Comcast Effectv
    Cornerstone Credit Union League
    Crc Industries
    Credit Union National Association (Cuna)
    Credit Union Of Dakotas
    Cu Engage
    Cvent

    Dance Studio Owners Association
    Dijulius Group

    Effectv

    Engage Fi
    Entrepreneur Organization
    Entrepreneurs Network
    Exxon Mobil

    FBI (Federal Bureau of Investigations)

    First Federal

    FICPA
    Florida Society Of Association Executives
    Four Seasons
    Freewheel

    Greater Media

    Harmelin Media

    Haverford Trust

    Hawaii Public Policy Advocates
    Healthcare Business Women’s Association
    Healthcare Financial Management Association

    Hotel Nikko
    Holy Cross Health
    Hutchinson Credit Union
    Hyatt

    Illinois Assocaiton Of School Boards
    Inc Ceo
    Illinois Association Of School Boards
    Indemand
    Interstate Hotels
    Institute For Management Studies
    Isabella Credit Union

    Jefferson Hospital

    Jefferson University
    Johnson And Johnson
    Johnson Kendall Johnson

    Mary K Cosmetics
    Maryland Tourism & Travel
    Meeting Industry Council Of Colorado
    Mental Health Corporations Of America
    Mercy Health
    Mercy Medical Center
    Mheda
    Monmouth/ocean Association Health Underwriters
    Monclair University
    Motorola
    Mpi – Meeting Planners International
    Mtv

    Nace
    National Associaiton Of Surety Bond Producers
    National Board Of Medical Examiners
    National Volunteer Fire Council
    New Jersey Credit Union League
    New Jersey Medicine And Public Health
    New York University
    Nickelodeon
    North American Association Of Commencement Officers
    North Dakota Department Of Commerce
    North Dakota Department Of Human Services

    Office Depot

    Paramount Pictures

    Pacific Hospitality Group
    Pcma – Professional Convention Management Association
    Pennsylvania Credit Union Association
    Pfizer
    Pjm Interconnection
    Philadelphia Travel Association
    Project Management Institute

    Questmont

    Ritz Carlton
    Rovi Corporation

    Salsibury University
    Sap
    School Toolbox
    Score
    Self Storage Association

    Smart Meetings

    Society Of Government Meeting Planners
    Society Of Human Resource Managers
    Southco Manufacturing
    St John University
    Sunrise Senior Living

    Tampa Bay Association For Financial Professionals
    Tampa Bay Trust Company
    Tantor Media
    Tastefully Simple
    Temple University
    The Center For Association Leadership
    The Travel Society
    Thomson Reuters
    Thrive Global
    Touchpoint Medical
    Touchpoint Healthcare
    Traveling Vineyards
    Travelex
    Tribe Financial
    Trinity Health
    Tricountry Chamber Of Commerce

    Us Travel Association

    Uniglobe Travel

    Valerie Wilson Travel

    Vh1
    Viacomcbs
    Virtuoso Travel (Luxury Travel)
    Vistage

    Whitecastle
    Wict – Women In Cable Television

    Willard Hotel
    Warner Music
    Worldwide Coaches Business Association

    Whitecastle
    Wict – Women In Cable Television
    Warner Music
    Worldwide Coaches Business Association

    Whitecastle
    Wict – Women In Cable Television
    Warner Music
    Worldwide Coaches Business Association

    Are you ready to experience just what Neen can do for you and your company?

    Book Neen

    Speaking Resources

    Speaker Kit

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    Speaker Resources

    Speaker Resources

    Speaker Resources