Hire Neen to speak at your event and watch her captivate, motivate, and challenge your audience with straight talk strategies and sassy high energy – all packaged in a tiny, stiletto-wearing package.
Why should I book Neen?
Neen’s Keynote Topics
The Luxury Advantage: Drive Revenue Through Exceptional Experiences
In today’s marketplace, where everyone competes for attention, standing out isn’t about shouting louder—it’s about creating experiences so exceptional that clients can’t help but listen. Drawing from her groundbreaking Luxury Mindset Research and decades of experience advising luxury brand executives, Neen James reveals how adopting a luxury mindset can transform any business, regardless of industry or price point.
This high-energy keynote shows leaders how to think like a concierge, shifting client relationships from transactional to transformational. Using her innovative Experience Elevation Model, Neen demonstrates how to implement five powerful luxury levers that create deep, meaningful connections with clients—ultimately driving both mindshare and market share.
Key Takeaways:
- Master the Luxury Mindset: Learn how to create systems of elevation that deliver exceptional experiences, enticing clients and driving higher revenue—without offering luxury products
- Deepen Revenue Through Relationships: Discover why relationship depth directly correlates to revenue growth, and how creating memorable, concierge-level service transforms clients into lifelong advocates
- Build Sustainable Success: Implement practical, repeatable strategies for delivering luxury-level experiences consistently, leading to increased mindshare, market share, and lasting business growth
Perfect for organizations ready to differentiate themselves through exceptional service and leaders committed to building transformational client relationships while driving bottom-line results.
Who Will Benefit:
- C-Suite Executives
- Sales Leaders
- Customer Experience Teams
- Business Development Professionals
- Marketing Directors
- Client Service Managers
This talk is available as a 45-90 minute keynote presentation, customized to your organization’s specific needs and challenges. Optional workshop and consulting packages available for deeper implementation.
Attention Pays™ – Elevating Experiences to Accelerate Results
To get the results you want, you need to get the attention of your potential clients. Too often, we see attention as a transaction, or something to trade. The truth is, it’s much more complex than that. When it comes to building connections and long-term loyalty, attention is not a luxury, it’s a necessity
To really get the attention and buy-in of your team and clients, you need to appeal to them on three different levels: personal, professional, and global.
Neen James has designed a professional methodology to make it easier to leverage all three, helping individuals and organizations to be more deliberate about the choices they make and the actions they take.
The result? With the gift of your attention, you’ll see increased profitability, productivity, and accountability within your organization — you’ll develop luxurious, memorable experiences for your clients, gaining their loyalty and advocacy.
You’ll learn:
- Why we get attention wrong (and how to get it right)
- The three types of attention and how to master each
- Strategies to design your environment for elevated attention and focus
- How to show attention to every client so they understand everyone deserves to be treated with luxury
- A simple framework to elevate every sales conversation and articulate your value
Folding Time®
You don’t have time to do everything; only time to do what matters! Learn to achieve twice as much in half the time with Folding Time.
“Neen was an absolutely amazing speaker! The value of her content and uplifting presentation style was surpassed only by how excellent it was to work with her both before and after her presentation. Her engagement with the membership throughout the months surrounding her appearance was like nothing I have seen before (and I have done this for 24 years). She really become part of the CHART family, and I really look forward to continuing to work with her as we move to face-to-face meetings as soon as possible.”
T. Davey – Executive Director CHART
"If I could hire Neen every year to speak... I WOULD! Not only did she go the extra mile for me but she made personal connections with our attendees. They feel like they are a first name basis with her."
North Dakota Department of Commerce
"If you are considering hiring Neen as your next keynote speaker, DO IT! She will leave your team fully motivated and ready to put their best foot forward with the meaningful information Neen will share."
Andavo Travel
“Neen was an absolutely amazing speaker! The value of her content and uplifting presentation style was surpassed only by how excellent it was to work with her both before and after her presentation. Her engagement with the membership throughout the months surrounding her appearance was like nothing I have seen before (and I have done this for 24 years). She really become part of the CHART family, and I really look forward to continuing to work with her as we move to face-to-face meetings as soon as possible.”
T. Davey – Executive Director CHART
Neen’s Bio
Neen James is the author of Folding Time™ and Attention Pays™. She has been named one of the Top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, and Virtuoso Travel among others. Neen has boundless energy, is quick-witted and always offers powerful strategies for prioritizing focus in what matters most — all so you can pay more attention, create more significant moments and increase productivity at work and home. She is the author of Folding Time™ and Attention Pays™.
Whether presenting in person or virtually, Neen is the kind of speaker who engages, educates, entertains, and delivers real-world solutions that apply to your organization, home, and community. She also provides one-on-one consulting on various leadership topics and loves serving her audiences.
Download Neen’s short bio or get the longer version.
Neen’s Bio
Neen James has been named one of the Top 30 Leadership Speakers by Global Guru several years in a row because of her work with companies like Viacom, Comcast, Four Seasons, and Virtuoso Travel among others. Neen has boundless energy, is quick-witted, and always offers powerful strategies for prioritizing focus on what matters so you can pay more attention and create more significant moments for your clients and your team. She is the author of Folding Time™ and Attention Pays™ and her proprietary research into the Luxury Mindset is used by companies around the globe to understand how to attract clients and elevate every experience. Whether presenting in person or virtually, Neen is the kind of speaker who engages, educates, entertains, and delivers real-world solutions that apply to your organization, your home, and your community. She also provides one-on-one consulting on various leadership topics and loves serving her audiences.
Download Neen’s short bio or get the longer version.
Audiences
For over 20 years, Neen has served corporate executives, sales and operations leaders, media companies, associations, financial services, and luxury travel and hospitality audiences.
How can Neen serve you?
Executives, Sales and Operations, and Media
If you’re looking to:
- Achieve results and build your team
Neen will share with you how to:
- Develop systems to overcome distractions, improve focus, and help you prioritize
- Speak the luxury language of the clients you want to attract to your organization
- Discover a powerful framework to get your team aligned, focused, and executing faster than ever
- Learn strategies to deepen relationships and build loyalty
Hospitality
If you’re looking to:
- Grow sales and revenue
- Craft unique, luxurious experiences for your members and clients
- Get more done
If you’re looking to:
- Implement systems to elevate the guest experience, stand out from your competitors, and increase brand loyalty
- Build strategies to build brand advocates online and offline
- Implement everyday luxury actions you can apply personally and professionally
Associations
If you’re looking to:
- Deliver member value
- Stay focused and get more done
If you’re looking to:
- Attract and retain new members and grow your association
- Provide tools to increase existing member engagement
- Accelerate member satisfaction through little-used attention focusing techniques
- Help build better, more loyal relationships with members and vendors
Entrepreneurs
If you’re looking to:
- Grow sales
- Attract investors
- Build your team
If you’re looking to:
- Attract new clients and grow your business
- Provide tools to increase client engagement and make them advocates for your products
- Accelerate client satisfaction through little-used attention focusing techniques
- Help build better, more loyal relationships with clients
Neen’s Clients
Aaa Mid Atlantic Travel Agency
Abbott Laboratories
Abbott Laboratories Credit Union For Employees
Abbvie
Agriculture Relations Council
Aimse – Association Of Investment Management Sales Executives
American Association Of State Transportation Offices
Americal Legal Administrators
American Soybean Association
Andovo Travel
Aramark
Arbonne
Asae – American Society Association Executives
AssetMark
Aspire Federal Credit Union
Associated Luxury Hotels International
Association Forum
Association Of Legal Administrators
Atlific Hotels (Canada)
Autocare Association
Autozone
Berwind
Cadre
California Nevada Credit Union League
Carolinas Credit Union League
Catholic Health East Hospital
Center For Business Intelligence
Ceo Think Tank
Chart
Children’s Hospital Of Philadelphia
Classic Vacations
Coastline Travel Group
Cognizant
Comcast
Comcast Effectv
Cornerstone Credit Union League
Crc Industries
Credit Union National Association (Cuna)
Credit Union Of Dakotas
Cu Engage
Cvent
Dance Studio Owners Association
Dijulius Group
Effectv
Engage Fi
Entrepreneur Organization
Entrepreneurs Network
Exxon Mobil
FBI (Federal Bureau of Investigations)
First Federal
FICPA
Florida Society Of Association Executives
Four Seasons
Freewheel
Greater Media
Harmelin Media
Haverford Trust
Hawaii Public Policy Advocates
Healthcare Business Women’s Association
Healthcare Financial Management Association
Hotel Nikko
Holy Cross Health
Hutchinson Credit Union
Hyatt
Illinois Assocaiton Of School Boards
Inc Ceo
Illinois Association Of School Boards
Indemand
Interstate Hotels
Institute For Management Studies
Isabella Credit Union
Jefferson Hospital
Jefferson Abington
Jefferson University
Johnson And Johnson
Johnson Kendall Johnson
Mary K Cosmetics
Maryland Tourism & Travel
Meeting Industry Council Of Colorado
Mental Health Corporations Of America
Mercy Health
Mercy Medical Center
Mheda
Monmouth/ocean Association Health Underwriters
Monclair University
Motorola
Mpi – Meeting Planners International
Mtv
Nace
National Associaiton Of Surety Bond Producers
National Board Of Medical Examiners
National Council of University Research Administrators
National Volunteer Fire Council
New Jersey Credit Union League
New Jersey Medicine And Public Health
New York University
Nickelodeon
North American Association Of Commencement Officers
North Dakota Department Of Commerce
North Dakota Department Of Human Services
Office Depot
Paramount Pictures
Pacific Hospitality Group
Pcma – Professional Convention Management Association
Pennsylvania Credit Union Association
Pfizer
Pjm Interconnection
Philadelphia Travel Association
Project Management Institute
Questmont
Ritz Carlton
Rovi Corporation
Salsibury University
Sap
School Toolbox
Score
Self Storage Association
Smart Meetings
Society Of Government Meeting Planners
Society Of Human Resource Managers
Southco Manufacturing
St John University
Sunrise Senior Living
Tampa Bay Association For Financial Professionals
Tampa Bay Trust Company
Tantor Media
Tastefully Simple
Temple University
The Center For Association Leadership
The Travel Society
Thomson Reuters
Thrive Global
Touchpoint Medical
Touchpoint Healthcare
Travel Pivots
Traveling Vineyards
Travelex
Tribe Financial
Trinity Health
Tricountry Chamber Of Commerce
Us Travel Association
Uniglobe Travel
Valerie Wilson Travel
Vh1
Viacomcbs
Virtuoso Travel (Luxury Travel)
Vistage
Whitecastle
Wict – Women In Cable Television
Willard Hotel
Warner Music
Worldwide Coaches Business Association
Whitecastle
Wict – Women In Cable Television
Warner Music
Worldwide Coaches Business Association
Whitecastle
Wict – Women In Cable Television
Warner Music
Worldwide Coaches Business Association