“Good morning!” – a phrase we hear every day. When you hear Greta say it to you, she makes you believe you are the MOST important person she has ever met.
I met Greta last year while working with a super cool client in Philadelphia. She manages the reception area and every single person who enters those doors is greeted with high energy, a big smile and she starts their day in the most ah-mazing way. It’s like she sings her greeting to them.
Everyone loves Greta, including me. When I walked through the security doors she walked from behind the desk so I could give her a big cuddle, that’s they kind of person she is. She remembered me from the year before and that made me feel special.
Sitting in reception waiting for my client to arrive I watched as every single person received the ‘Greta greeting’. Big smile. High energy. Enthusiasm. Greta makes an impact.
Not everyone responded as I had hoped, and one person didn’t even acknowledge her or say thank you … that drives me crazy! Human beings want to be seen and heard. Simple.
I had given Greta a little clip on koala for her desk and she showed me where it still had pride of place all those months later. Too funny.
Today can you greet like Greta? Can you look someone in the eyes and make them feel like they are the most important person you have met today. Invest a few minutes of your time today: make someone’s day.
It’s the little things we do on a daily basis that have the biggest impact.
We’d love to hear your thoughts, what can you do each day to make a bigger impact, share your ideas with us here on our blog.
PS. If you want more ideas on how to increase your productivity – check out other blogs here and several eBooks you can share with your team.
