Best Audience

  • Executives
  • Sales Leaders in Hotels Hospitality
  • Tourism

As hospitality professionals, you’re often driven by two goals

1. How to grow sales and revenue
2. How to get more done!

About the Program

Given the fast-paced nature of the business, combined with the constant distractions and demands, it’s often easy to fall into the trap of focusing on metrics, rather than on the meaning behind those metrics.

But what if you create a system in your organization that was just as good at building relationships as it is at building results?

Join speaker, author, and sassy little Aussie, Neen James for this highly interactive keynote where you’ll learn how to do just that.

From the systems you need to build, to how to apply them to your organization, to how to keep yourself (and your team!) accountable, you’ll learn what you need to grow sales, build long-lasting guest loyalty and get more done!

Learning Objectives

During this high energy, interactive session with Neen you will discover

  • Systems to elevate the guest experience, stand out from your competitors, and increase brand loyalty
  • Strategies to build brand advocates online and offline
  • Implementable actions every audience member can apply personally and professionally


Four Seasons

Ritz Carlton


Atlific Hotels (Canada)


Virtuoso Travel (Luxury Travel)


Maryland Tourism & Travel

Interstate Hotels


“There aren’t enough positive words to describe the amazing Neen and the importance of her message. Her perspective on connecting with ourselves and others is a game-changer, both professionally and personally. Her attention to detail, contagious enthusiasm, sincere compassion, and heart-felt message leave you mesmerized. If you are considering hiring Neen as your next keynote speaker, DO IT! She will leave your team fully motivated and ready to put their best foot forward with the meaningful information Neen will share. Thank you again, Neen!”

A. Poidevin, Marketing Specialist, AndavoTravel

“We recently had the opportunity and pleasure to have Neen entertain and educate our clients. Neen was extremely engaging, knowledgeable, inciteful and motivating. Her words of wisdom were exactly what we need in tough stressful times.”

E. Allen, Director of Creative Events, The Logan Hotel

“Neen spoke to a group of valued clients. Her content was wonderful, helpful, informative and very engaging. I greatly appreciate how she tailors her presentations to suit our audience”

E.Knox, Sales Manager, Four Season Resorts

Want to book Neen for your next event?

Your audience will have fun and learn strategies to focus and drive results.

Book Neen